Take Charge of Your Account with These Simple Steps

To avail of online payment options, including immediate payments, scheduled future payments, and automatic payments, you need to log in to your secure online account. You can also receive payment alerts, update your communication preferences, and much more.

To pay your bill, log in to your account and access your bill details. You can view, print, download, and pay your bill, as well as schedule future dated payments or set up AutoPay for your convenience. In case you need payment assistance, our programs, payment arrangements, and payment extensions can help.

Managing billing preferences is made easy with Average Monthly Billing, which offers balanced billing every month, and paperless billing, which sends your bill to your email address. Additionally, you can sign up for payment reminders and receive a text message or email notification. Adjust your Communication Preferences according to your needs and choose the types of emails you would like to receive from CenterPoint Energy.

Service Notifications & Alerts ensure that you are notified of all important updates and appointments concerning your CenterPoint Energy services. You can add up to 10 points-of-contact and choose how you want to be notified (text message, voice, or email). Similarly, Manage Payment Alerts enables you to share payment responsibilities with multiple users and ensure that everyone knows when a payment is due and what is owed.

To safely manage your CenterPoint Energy accounts or services, you can add trusted users and assign them access levels for each property. This way, they can view or manage services at each property without the need for your User ID & Password. You can also easily change or eliminate an authorized user’s access level at any time.

If you have multiple properties, you can use the Account Summary page to view important details of each property on one clean display. You can also create property nicknames and search through properties by street name, house number, account number, or nickname.

Finally, if you are not ready to create an online account, you can still access our guest transactions by using a combination of your primary account data elements.